Trusted protection for what matters most — online support available around the clock Schedule a consultation · Message an advisor

Privacy Policy

Effective date: January 1, 2026

CrowdLife Insurance ("CrowdLife," "we," "us," or "our") operates the website crowdgamer.com and related digital services. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, request quotes, subscribe to communications, or interact with our insurance products and advisory services.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily submit through forms, chat tools, email correspondence, or policy applications. This may include your name, email address, mailing preferences, policy identifiers, coverage interests, employment or business details relevant to commercial insurance, health-related information only when necessary for underwriting with your explicit consent, payment preferences, and any other information you choose to provide in message fields.

1.2 Automatically Collected Information

When you access our website, we may automatically collect device and usage information such as IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, and general geographic region derived from IP address. We use cookies, web beacons, and similar technologies to remember preferences, analyze traffic, and improve site performance.

1.3 Information From Third Parties

We may receive information from insurance carriers, reinsurers, consumer reporting agencies where permitted by law, marketing partners, publicly available sources, and service providers that assist with identity verification, fraud prevention, and analytics. We combine this information with data you provide to deliver accurate quotes and maintain policy records.

2. How We Use Personal Information

We use personal information for legitimate business purposes including:

3. Legal Bases for Processing

Where applicable, we process personal information based on your consent, performance of a contract, compliance with legal obligations, protection of vital interests, and our legitimate interests in operating a secure and effective insurance platform, provided those interests are not overridden by your rights.

4. Sharing and Disclosure

We do not sell personal information for monetary consideration. We may share information with:

5. Cookies and Tracking Technologies

Our website uses essential cookies necessary for security and form functionality, as well as optional analytics and marketing cookies. You may adjust browser settings to refuse cookies; however, some features may not function properly. Where required, we present cookie preference controls and honor opt-out signals consistent with applicable law.

6. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, maintain business records, resolve disputes, enforce agreements, and comply with retention requirements tied to insurance regulations. When information is no longer required, we securely delete or anonymize it in accordance with our data retention schedule.

7. Security Measures

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, employee training, and vendor security assessments. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect account credentials.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port certain personal information, restrict or object to processing, withdraw consent where processing is consent-based, and opt out of targeted advertising or certain analytics. To exercise rights, contact us through the website contact form. We will verify requests and respond within timelines prescribed by law.

9. Children's Privacy

Our services are not directed to individuals under sixteen years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it promptly.

10. International Visitors

If you access our website from outside your country of residence, your information may be transferred to and processed in jurisdictions with different data protection laws. We implement appropriate safeguards for cross-border transfers as required.

11. Third-Party Links

Our website may contain links to carrier portals, educational resources, or social networks. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before providing personal information.

12. Marketing Communications

You may subscribe to newsletters and promotional emails through our subscribe page. Each marketing email includes instructions to unsubscribe. You may also use the unsubscribe page on our website. Processing unsubscribe requests may take up to ten business days.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or business practices. The effective date at the top will indicate the latest revision. Material changes will be highlighted on our website or communicated through appropriate channels.

14. Contact

For privacy-related questions or requests, please use the Contact Us form on crowdgamer.com. Our privacy team will respond as promptly as possible.